Hey guys,
Long time since I’ve posted here, but wanted to advise of my interaction with these books in the last week.
I signed up to play online roulette (no comments from the peanut gallery!) Initially signed up and deposited at Bet Phoenix. Had a run of luck and ran balance up to the amount allowed to be withdrawn in 30 days...or close...requested withdrawl.
When I talked to their sales person who called twice, we talked about their “ sister books” Betmania and SkyBook, and I was told I was free to sign up and play at all of them...even encouraged. I didn’t take any bonuses. I also ran Bet Mania account up to 4k in roulette also. Requested payout....went to Skybook...lost entire deposit.
I had sent in my bitcoin address to send payment to along with payout request, I was told everything was fine, Heard nothing,,when I called to follow up, then they requested I send identification, so I did that. Then I received an email asking for a selfie of me holding my drivers license which I sent yesterday late afternoon. Last night I went to follow up on withdrawal which I was told would go out as soon as they got the ID.
i got on live chat and was told to call a number and extension which I did. I knew this wasn’t good sign, so I recorded the phone call. To sum it up, went something like this...You won so you must have cheated. We will send you your initial deposit back. If you didn’t cheat then you opened accounts at more than one of our books and even though we told you and even encouraged you to do so, and and you took no bonuses, this can fall under blanket terms and conditions denial of funds. I can wait for an “ investigation” by the casino, but that will take months so it is better for THEM, to just send me my initial deposits back (from BP and BM....not Skybook where I LOST)
Longer more detailed thread at my home forum...won’t post link, out of respect for my first forum, but this was my first real attempt to withdraw money from an offshore.. I usually stick to playing with my local, or book operated by the forum that I frequent. I’ve been around a long enough to have seen horror stories, but I always assumed there was more to the story. There is no more to this story. I won. They don’t want to pay. That’s the extent of it.
If you are not already in established player there I would not consider signing up or playing there. Even if I were an established player who had been paid in the past, I would see this as a red flag. They were all very nice while they were encouraging me to send them my money....to all three books. They were actually polite as they were screwing me over. But in the end, they are still stealing over $5000 from me.
Caveat Emptor! Choose your books more wisely than I did.
Good luck with your action...IAG
Long time since I’ve posted here, but wanted to advise of my interaction with these books in the last week.
I signed up to play online roulette (no comments from the peanut gallery!) Initially signed up and deposited at Bet Phoenix. Had a run of luck and ran balance up to the amount allowed to be withdrawn in 30 days...or close...requested withdrawl.
When I talked to their sales person who called twice, we talked about their “ sister books” Betmania and SkyBook, and I was told I was free to sign up and play at all of them...even encouraged. I didn’t take any bonuses. I also ran Bet Mania account up to 4k in roulette also. Requested payout....went to Skybook...lost entire deposit.
I had sent in my bitcoin address to send payment to along with payout request, I was told everything was fine, Heard nothing,,when I called to follow up, then they requested I send identification, so I did that. Then I received an email asking for a selfie of me holding my drivers license which I sent yesterday late afternoon. Last night I went to follow up on withdrawal which I was told would go out as soon as they got the ID.
i got on live chat and was told to call a number and extension which I did. I knew this wasn’t good sign, so I recorded the phone call. To sum it up, went something like this...You won so you must have cheated. We will send you your initial deposit back. If you didn’t cheat then you opened accounts at more than one of our books and even though we told you and even encouraged you to do so, and and you took no bonuses, this can fall under blanket terms and conditions denial of funds. I can wait for an “ investigation” by the casino, but that will take months so it is better for THEM, to just send me my initial deposits back (from BP and BM....not Skybook where I LOST)
Longer more detailed thread at my home forum...won’t post link, out of respect for my first forum, but this was my first real attempt to withdraw money from an offshore.. I usually stick to playing with my local, or book operated by the forum that I frequent. I’ve been around a long enough to have seen horror stories, but I always assumed there was more to the story. There is no more to this story. I won. They don’t want to pay. That’s the extent of it.
If you are not already in established player there I would not consider signing up or playing there. Even if I were an established player who had been paid in the past, I would see this as a red flag. They were all very nice while they were encouraging me to send them my money....to all three books. They were actually polite as they were screwing me over. But in the end, they are still stealing over $5000 from me.
Caveat Emptor! Choose your books more wisely than I did.
Good luck with your action...IAG